Customer information is a valuable asset that gives deep insights about customer trends, which may be beneficial for your business. The more you know about your customer the better for your customer relationship. You have to continuously learn about your customers, their needs and accordingly improve your products/services.

As William Pollard says, “Information is a source of learning. But unless it is organized, processed, and available to the right people in a format for decision making, it is a burden, not a benefit.”

Quote Source: Thinkexist.com

melssCRM has helped many organizations like Molex, Maruthi Power Control Systems; to organize & process information and provides insightful analytical reports to the managements for better decision making and reap its benefits.

We believe that improvement has no end and to further enhance the amount of customer information that is being collected & organized through melssCRM, we have introduced a new feature – Record Completeness.

Record Completeness – as the name goes, shows a meter on the customer record to show the amount of information that has been entered. We tested this method of prompting the users in a subtle manner, in our user behaviour tests and it has shown great improvements in the amount of information that is entered in the CRM.

melssCRM Team strongly believes that this feature will help you increase the amount of information your business has about its customers and improve the overall customer relationship management process.

Check out our previous blog on Simplifying Quotes And Invoices – Discount By Percentage.

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