Every day, you deal with numerous files that are either stored on a computer or a physical location. Have you ever faced a situation where you searched for a file and you were unable to find it when you needed it the most or you lost that file completely? We’re introducing a new way to store and retrieve your files – a file storage service from melssCRM that allows you tag a file to a particular item and retrieve it from there.

Files related to a particular item can be stored along with it and in turn this helps your organize your files better. Moreover this gives you agility and flexibility of having the access to all your files through the Internet, from any computer and most important – on the move.

Copies of all important customer communication records likes requirements specifications documents, quotations, invoices, customer purchase orders, job cards, price lists, brochures, marketing collateral, service reports, complaint reports, etc all these can be stored in the CRM.

We’re looking forward to seeing how useful this feature will be to you in the days to come.

Check out our previous blog on how you can Work As A Team To Resolve Customer Complaints.

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