Posts from April 2010.

Enterprise Class Security

After some recent usability, shortcuts, customization and branding updates to melssCRM, its time we focus back onto security.

IT Security is one of the major concerns when it comes to business. The “I” in IT represents Information and it is very critical. Many businesses do invest in IT security, but they are never sure of how much should they invest in it. Since business data is an intangible asset (though it can be quantified after a through analysis), going for the best security measures available makes perfect sense.

There are numerous security issues that a general user is not aware of and can accidentally be a threat to the organization’s security. As the saying goes, “Prevention is better than cure” – it is always better to take proactive measure to ensure the security of your organization.

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We have recently introduced two new security updates – IP Security and Identity Confirmation.

IP Security

By using IP Security you can control the access over an IP Address range. This prevents intrusion from unauthorized people trying to access your account from different parts of the world.

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Identity Confirmation

The best possible security measure you can take is to authorize is to grant access based on PC to PC (applies to Notebook, Netbooks, etc.). Authorize specific computers to be able to access your account and forget about unauthorized users trying to access your login ever again.

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Related Articles:

What is IP Security?

What is Identity Confirmation?

Call your Customers – Customers and not Accounts

We have been working on giving you more personalized services for melssCRM. In our previous post, Your Logo on melssCRM we wrote on how you can include your organization’s logo within melssCRM. Now we are taking personalization to the next level by allowing you to Rename Tabs.

Management theories on Organizational Structure may suggest that organizations work on Account based reporting or Product based reporting structure. However in real world when you do business with people, you know that they are your customers.

You are more comfortable calling them your customers, rather than Accounts. And as a general rule the first thing that comes to your mind when you hear the word “Account” is a Bank account.

Definitely, Bank account does not psychologically sum up to Customers.

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Now we have launched a new feature that will enable you to Rename the tabs. All you have to do is, go to the Rename Tabs settings in your Admin Settings and rename the tabs as you wish.

Ensure that you give the plural and singular forms of the same word in Tab Name and Command Name text boxes respectively.

Logout and login again, and there you go – You call your Customers – Customers now.

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If you feel that this feature will help you avoid a lot of confusion and make you feel happy, do drop in a line. :)

Note:

Administration permissions need to be enabled to rename tabs.

Related Articles:

Can I Rename the tab headings?

How can I set User’s access rights/User Permissions?