Posts from February 2010.

Quick Shortcuts: The “Key” Focus of Usability Improvement

melssCRM was launched in August last year and has been constantly improved since then. Upon interacting with users, we have found that they have got used to the interface and would like to get additional features that will allow them to do their work even faster. We had earlier done some improvements on usability to reduce the amount of typing and working with few clicks.

As the title of this blog suggests, the key focus is on shortcuts. During our recent update, we have launched two new keyboard shortcuts – F and N.

When the cursor is not on any text box or input field, if you press F on your keyboard, a search box opens up. You can type the search query in the search box; choose the module from the dropdown list on the right side and search/open the particular item.

keyboardshortcuts_f

Similarly, if you press N on your keyboard, a new window pops-up on your screen which helps you create new items.

keyboardshortcuts_n

How do you like these features? Do you have any suggestions on them? We would love to hear it.

melssCRM was launched in August last year and has been constantly improved since then. Upon interacting with users, we have found that they have got used to the interface and would like to get additional features that will allow them to do their work even faster. We had earlier done some improvements on usability to reduce the amount of typing and working with few clicks.

As the title of this blog suggests, the key focus for the usability improvement is speed and it has been the priority for us. During our recent update, we have launched two new keyboard shortcuts – F and N.

When the mouse pointer does not point to any link or tab, if you press F on your keyboard, a search box opens up. You can type the search query in the search box; choose the module from the dropdown list on the right side and search/open the particular item.