We have always been focussing on the way we could offer support to our customers. We would like to take this one step further.

Starting today, you can ask your questions on twitter with the hashtag #melsscrm and we would be glad to answer you. You can also drop us a message directly at @melsscrm

melssCRM has recently been featured on a blog on AppStorm on its list of “40+ Amazing Desktop App Alternatives”.

The blog covers various types of products such as Accounting, CRM, ERP, Video Editing, Audio Editing, Time Tracking, Invoicing, FTP, IDE, Media Players, Office Suite and Note Taking.

The blog gives a quick description of melssCRM as:

“The highly customizable melssCRM comes equipped with advanced business intelligence capabilities. Thanks to the excellent statistical analysis reports and charts from the app, you can get deeper insight on the current trends, forecast your sales and plan your development strategy accordingly.”

Take a look at the complete article: 40+ Amazing Desktop App Alternatives.

There are also a few other articles on the web who have covered melssCRM in the recent past. (Links from google translate as the original article is not in English)

Free tools for Web Project Management Every Day

29 Web Applications for Management and Software Engineering (Free)

Let us know if you find other interesting articles about melssCRM on the World Wide Web.

A special thanks to the authors of the above blogs/articles for having featured melssCRM! Makes us proud!

At MELSS we continuously try to improve the performance of our products. We know how painful it is, to sit in front of the PC and wait for pages to load. At this age, every second counts.

About 4 months ago, we came up with some major performance upgrades and server tuning to improve the response of melssCRM. The effort paid off with us becoming faster than 98% of the websites on the Internet with each page taking an average of less than 1.5 seconds to load. This is visible from the graph below (information taken from Google Webmasters):

With our growing customer base and and increased CRM adoption, we would like to improve this further. As the next step, we have upgraded our servers. We believe over a period of time, you should start seeing improved performance and quicker response from melssCRM.

We are also bringing out several feature enhancements and updates that will be rolled out over the next few weeks.

We hope you enjoy the improved performance, just as much as we do!

An Online CRM is a one which can be accessed from anywhere and is primarily a multi-user system.

As the number of users in an organization grow, there are high chances many of them are working from different geographical locations; in different branches.

Adding Life To CRM

When you log into the CRM everyday and you see the same screens again-and-again, you get used to it. You pretty much know where the buttons are and the tabs that are enabled.

That’s why we decided to add some life to the CRM with profile pictures. Now you can add pictures into the profile page and have more fun while at work.

Avoid Confusion

When people are working from different geographical locations, there are chances that you might not have met them face-to-face. There is also a possibility of two or more people having the same name with the same spellings.

In these scenarios, if you assign a record to Person A from Chennai, instead of Person A from Delhi, it can cause confusion.

Hence to avoid confusion, now you have the option of verifying the person’s visual identity along with their designation; email address; and other details to confirm the same.

From now add your profile pictures into melssCRM and avoid confusion.

Check out our previous blog on Manage Activities on Google Calendar, Apple iCal, Microsoft Outlook and more.

If you would like to keep yourself informed on the latest features and updates, you can subscribe to melssCRM blog through email or Get Social With melssCRM Team.

Integration With Google Chrome

In one our previous posts, melssCRM and Google Chrome: 2011 – It’s Integration Time we blogged about how you can use our free Google Chrome melssCRM Quick Lead extension to capture lead information from websites.

Now we have something new in store for you.

iCalendar For You

When you are one the move, you want to plan your work and organize accordingly, what better way to organize than to use a Calendar?

With melssCRM Webcal now you can manage your activities by integrating with other applications that support iCalendar format. Some of the applications that support iCalendar format are Google Calendar, Apple iCal, Microsoft Outlook, Thunderbird (Lighting Extension), Evolution and more.

To enable Webcal, go to extensions through the profile link. Click on Enable Webcal – Yes.

You will get a unique link that shall give you access to melssCRM activities on your iCalendar enabled application.

Integration With Google Calendar

For example, if you are a Google Calendar user and would like to manage your activities from it, you can add a new calendar to your Google account.

Once you click on add calendar, your melssCRM Activities are imported into your Google Calendar.

You can now enjoy working with a synchronized Google Calendar while maintaining a track of your activities in CRM.

Check out our previous blog on Clean Data Ensures Better CRM.

If you would like to keep yourself informed on the latest features and updates, you can subscribe to melssCRM blog through email or Get Social With melssCRM Team.